“Our research revealed that, fundamentally, Millennials want what older generations have always wanted: an interesting job that pays well, where they work with people they like and trust, have access to development and the opportunity to advance, are shown appreciation on a regular basis, and don’t have to leave.”

– What Millennials Want From Work (page 9)

What Millennials Want from Work is a well-researched, data-driven look at Millennials in the workforce. The authors, Jennifer Deal and Alec Levenson, compiled and analyzed just under 25,000 surveys from Millennial-aged respondents across 22 countries. The respondents came from 300 organizations ranging from medium to large businesses. It may be the best researched book on Millennials that I’ve come across.

Millennials are often portrayed in the media as self (or selfie) obsessed slackers with a serious entitlement problem, but the research shows that they’re surprisingly similar to other generations. Here are a few interesting findings from the book’s research:

“More than three-quarters of Millennials believe that hierarchies are useful.”

“When the conversation is about something Millennials believe is important to them (their performance, their career, or their compensation), they really want the conversation to happen face-to-face.”

“…about half say they would be happy to spend the rest of their careers with their current organizations.”

Millennials may be the most tech savvy generation we’ve ever had but the findings above suggest that they’re more traditional than we expected. They believe in hierarchies, they want to have in-person conversations for things that are important to them, and many of them want to stay at their current organizations for a long time.

On the flip side, Millennials are also building upon the progress made by Baby Boomers and Gen Xers in the workplace. They are engaging in conversations to push the boundaries in workplace flexibility, pay equality, and transparency from their organizations. Millennials, like the generations before them, are continuing the generational tradition of pushing organizations to change.

If you lead Millennials in your organization, you need to pick up this book to better understand the generation that is soon to take over the workplace. In the sections below, I’ll share more of the research from the book and how to better engage this generation.

Continue reading the summary here.


This summary was written for the Actionable Book Club – a book club where members read a business/leadership/self-help book every month and summarize their biggest takeaways. If you’re interested in learning more about the Actionable Book Club check us out here. To see the full collection of over 800 book summaries – available for free – visit http://www.actionablebooks.com/en-ca/summaries/.