Links of the Week is a selection of articles and blog posts about #EmployeeEngagement and #Millennials that were the most popular on my Twitter feed this week. I’ve added some personal thoughts and opinions to the links below as well.
Big business is falling out of love with the annual performance review. Some of the world’s most admired organizations, like Accenture, Deloitte, and most recently, GE, are eliminating traditional annual processes for evaluating employee performance in favor of “more frequent conversations.”
The annual performance review has been abandoned by more than 10% of Fortune 500 companies yet employee engagement surveys still seem to linger on an annual basis. We need to focus on how we can make engagement a more constant and timely strategy for organizations as well.
Employee Engagement Equals Employee Satisfaction, Right? Wrong. (Business 2 Community)
Encouraging employees to think of themselves as ambassadors of your brand will allow their engaging attitudes to reflect in interactions with customers.
Zappos has all of their new staff – regardless of role or title – go through 2 weeks of customer support training on the phone. When employees get a chance to embody the culture of the company and serve their customers, the more engaged they’ll be. Companies need to find as many opportunities for their staff to engage with their customers so that the staff themselves become engaged.
Millennials And Their Money: Portrait Of A Generation (International Business Times)
Economic hardships like Wooten’s have shaped millennials’ relationship with money. Following the financial meltdown of 2008, the generation developed a deep mistrust for Wall Street and its financial products. Just over a quarter of millennials own stocks, and those who do tend to invest conservatively.
Excellent article about the challenges Millennials have had since the financial crisis in 2008. High tuition fees, stagnant wages, and fewer job opportunities means this generation has become savvier than ever. Shares some insights into the “hidden millennials” who often get overshadowed by the “media millennials”.
The Top 10 Cities For Millennial Entrepreneurs (Fast Company)
The most recent index from the Kauffman Foundation found that 24.7% of all entrepreneurs were 20 to 34 years old, and those with college degrees were starting businesses in unprecedented numbers.
Very interesting to see Birmingham, AL; Boise, ID; and Boulder, CO rank as the top three cities for Millennial entrepreneurs. Providence, RI; New Haven, CT; and Buffalo, NY rank as the three worst.
60% of millennials said it was more important to pay for expenses like Internet access, cable, and cellphones than purchase some or more life insurance.
I don’t have life insurance through work so this is something worth thinking about. I think it is a must if you’re starting a family or have young kids. Insurance companies also need to re-think the type of packages that appeal to Millennials and not be perceived as a “pushy” salesmen.
That’s the round up for this week! Come back for more next week.